Shipping & Return Policy
{ Shipping & Processing }
Almost all items in my shop are handmade/made to order by one person, me! Depending on the size of your order it will be processed and shipped within 2-4+ weeks.
You will receive an order confirmation & notification with tracking info sent straight to your email once your order's been filled. If you didn’t receive a notification, then your order hasn’t been filled yet!
The shipping carrier I use is USPS, delivery times vary depending on natural causes such as weather, as well as holidays, location, & package volume.
Items marked as "delivered" are considered delivered for the purposses of refunds or cancellations.
Buyers are responsible for for providing an up to date shipping address. Please double check before proceeding with your order. If you notice an error in the address before the order is marked as packaged, please contact me and I will change it. If an order mis-delivers or is returned because of an inacurate shipping address, a full refund is not guaranteed.
For inquries about your order, please contact me through my websites contact form rather than social media! The contact form is the easiest way to contact me.
{ Estimated delivery times }
world events may cause delay in packages (holidays, weather, customs, natural disaster)
domestic US: 1-3 weeks
international: 3-10 weeks
Buyers are responsible for any vat, customs & import taxes that may apply upon receiving package. we’re not responsible for any customs delays.
If you have an issue with your order, please reach out to me using my contact form! I am happy to find a solution with you.
{ Returns / Exchanges / Cancellations }
All sales are final. returns are currently ineligible.
Buyer is responsible for shipping costs for any returned product. if any part of the product/packaging is opened, damaged, or missing - we reserve the right to charge a restocking fee.
Please inspect your package upon arrival & contact me immediately if anything is defective or missing. you have 7 days to file a claim.
Feel free to contact me with any questions & concerns regarding our shipping, processing, or return policies. i’m happy to help!